Shipping policy

How to Claim your Free Sample

To claim your free sample of Tealo, simply email hey@tealo.co.uk.

DELIVERY & RETURNS

Delivery

This product includes a tea purchase combined with access to a paired binaural beat via QR code. The audio can be accessed by scanning the code provided with the product.

Our delivery service is Royal Mail, meaning delivery time after dispatch averages 2 working days for UK mainland deliveries (3 working days for more remote UK regions). If your Order doesn’t arrive in this time, then please get in touch at hey@tealo.co.uk or call on 07541636533.

Cancellations, Returns and refunds

We take a huge amount of pride in making sure your order is delivered to you in perfect condition, but if you aren’t satisfied for any reason, please get in touch at  hey@tealo.co.uk or call on 0800 328 1886 and our team will investigate.